Ticket that you purchase online will be emailed to you at the email address that you have entered during your purchase online. Therefore, it is important that you ensure that the email entered, is correct or valid email. The file is in PDF format.
You may use the ticket on your mobile phone to check-in at the Boarding Gate. Otherwise, you may print out the ticket and present the ticket at the Boarding Gate to enter. If you do not have the printed ticket that you have purchased online or E-Ticket at all, you may print the ticket at the Ticketing Counter at a cost of RM2.00 per ticket. You do not have to obtain or claim for a boarding pass at the ticketing counter. The ticket itself is the official boarding pass, as long as the ticket is still valid.
At the Check-In point for boarding, the QR code on the ticket will be scanned. Once scanned, the ticket is considered used and becomes invalid for another departure of the same.